Last updated: 11 August 2025
Energy Service L.L.C. (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with Kosovo’s Law on Personal Data Protection (No. 06/L-082) and applicable European data protection standards (GDPR).
1. Information We Collect
We may collect:
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Personal identification information: Name, email, phone number, address.
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Business information: Company name, position, industry sector.
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Technical data: IP address, browser type, pages visited, cookies.
2. How We Use Your Data
Your data is used to:
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Provide and improve our services
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Respond to your inquiries
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Send updates and marketing communications (with consent)
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Comply with legal obligations
3. Sharing of Data
We do not sell your data. We may share it with:
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Service providers who process data on our behalf
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Regulatory authorities where required by law
4. Data Retention
We keep personal data only as long as necessary for the purposes it was collected, unless a longer retention period is required by law.
5. Your Rights
You have the right to:
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Access, correct, or delete your personal data
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Withdraw consent at any time
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File a complaint with the Information and Privacy Agency of Kosovo
6. Contact
If you have questions about this policy or wish to exercise your rights, contact us:
Call: +383 44 553 400
Email: development@energy-service.co
Visit: Prime Residence 3, 14th Floor, Prishtina